Cancellation Policy


Effective date: [Date]

Thank you for choosing Wandoyok Racing! This Cancellation Policy outlines the guidelines and procedures regarding cancellations of orders placed on the website (referred to as “the Website”). By placing an order with us, you agree to comply with the terms of this policy.

  1. Order Cancellation

1.1. Eligibility: You may request the cancellation of your order if it has not yet been shipped or if it meets the conditions outlined in this policy. Orders that have already been shipped cannot be canceled and must be processed as returns (refer to our Return Policy).

1.2. Timeframe: Order cancellation requests must be submitted within 24 hours of placing the order. After this time, we cannot guarantee that your request will be accommodated.

  1. How to Request an Order Cancellation

2.1. To request an order cancellation, please contact our customer support team as soon as possible. You can find our contact information on the Website. Provide your order details, including the order number, to facilitate the cancellation process.

2.2. We will review your cancellation request and respond to you as quickly as possible. If your request meets the eligibility criteria, we will confirm the cancellation and initiate the refund process.

  1. Refunds

3.1. If your cancellation request is approved, a refund will be issued to the original payment method used at the time of purchase. Please note that refunds may take a few business days to process and appear in your account, depending on your financial institution.

3.2. Refunds will be issued for the amount paid for the canceled items, excluding any shipping charges or fees that may have been incurred. If the cancellation request is only for a portion of the order, shipping charges or fees related to the canceled items may still apply.

  1. Exceptions and Limitations

4.1. Pre-Order Items: Cancellations for pre-order items are subject to specific conditions, which will be communicated at the time of purchase. Please review the product description and any additional information provided to understand the cancellation policy for pre-order items.

4.2. Customized or Made-to-Order Products: Orders for customized or made-to-order products may not be eligible for cancellation once production has commenced. Please review the product description and any additional information provided to understand the cancellation policy for customized or made-to-order items.

  1. Changes to this Cancellation Policy

5.1. We reserve the right to modify or update this Cancellation Policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on the Website. It is your responsibility to review this policy periodically.

  1. Contact Us

6.1. If you have any questions or concerns regarding this Cancellation Policy or need further assistance, please contact our customer support team using the information provided on the Website.

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